Creating A Brand Persona In A Web-Centric Business World
Michael Kerr • 5 November 2018
blog image
a man and a woman in business suits are walking down the street

Internet use has surged across the world and it takes only a single spark to create a market out of a place where people are gathered.

The internet has taken center stage in the dynamics of modern day commercial activity, with business treating websites and social media platforms as virtual billboards for marketing purposes.

If achieving commercial success was always a matter of providing precise, relevant and compelling information, then the internet has proven to be the tool specifically tailored to that effect. Consistent innovation, creative data presentation techniques, the shifts to virtual merchant platforms and instantaneous communication between customers and the business have brought out pure marketing ingenuity.

The upshot of all this is that customers are happier than ever; the downside is that businesses need to create an online brand persona that is synchronized with on-the-street brand presence to not get left behind.

Creating an online brand persona that merges seamlessly with non-virtual branding techniques is imperative for the success of the business. Assuming a business only operates online, as many do, it does not have much choice; the virtual world is its only avenue for growth.

A brand persona is the way you as a business approach your customers; it is the outcome of deciding the marketing mechanisms which determine how your customers perceive your brand. Ultimately, your brand persona is based on who you feel your customers are and in the process of targeting your customers you create a personality for yourself.

Online food ordering services tend to have warm or bright color combinations accompanied with welcoming catch-phrases to portray themselves as homely and welcoming while fashion brands tend to follow minimalistic themes that portray an aloofness and exclusivity.

Before you sell, it is important to know who you are selling to .

Consider the purposes your product fulfills and decide on who would be willing to purchase products that fulfill the purpose. This analysis yields a description of your target group that includes their price range, their tastes and activities that could be used as complementary to your marketing techniques.

Once you’ve determined the attributes that characterize your ideal customer, you can make decisions on the actions you may take to catch their attention. It helps decide the discounts you will give out, the SEO strategies you ought to adopt, what language to use on the content of your website and myriad pointers that will make your brand noticeable for your customer. It is the personality of your brand if they were a person; what they would say, what they would look like and what they do to keep their people interested.

Customer Contact Solutions is a web design services provider based in London, Toronto; Ontario. They specialize in designing food delivery websites and offer local SEO services in Canada.

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