Online Food Delivery: What’s Cookin’ in 2020?
Michael Kerr • 21 April 2020
Online food delivery dates back to 1995 when the World Wide Waiter launched the first-ever online food ordering service. Ever since its inception, online ordering continued to be a reason behind the success of many restaurants.
From the year 2014 till today, off-premise, online, and takeaway orders have grown at a 300 percent faster rate than dine-ins. This sharp incline has led to a meteoric rise in the production demand for restaurants across the nation.
From e-commerce tycoons like Amazon to small-scale startups, the direct-to-consumer online foodsegmenthas moved up to a market volume of $2,263 millionin 2020. It is expected to increase at a compound annual growth rate (CAGR) of 8.5% and reach a value of $3,142 million by the year 2024.
To stay ahead of your competition and on top of the dynamic consumer demands, restaurant owners need to be mindful of the hot trends and latest technologies.
Android and IOS Friendly Food Delivery Apps and Website
The number of food delivery app users in Canada surged to a record-breaking level in 2019. According to a survey conducted in May 2019 by Angus Reid Global,over 29 percent population in Canada have used a food ordering and delivery app at least once in their life. The user rate is expected to expand in the coming years.
In light of these numbers, restaurants need to focus on developing user-friendly applications, as well as smartphone-friendly websites with advanced features – for instance, real-time delivery tracking, preorder option, intelligent menu, feedback portal, personalized interface, rider management system, predictive search, and others.
You can also integrate chatbots and virtual assistants as waiters in your food ordering app for order placements and improved customer service.
Utilizing New Channels
Research has revealed that almost one-third of the Canadian adult population use online food delivery services, which costs them an average of $968.04 every year.
These figures imply that people are ready to spend on digital takeout orders and deliveries if they find them worth their money. Given that, restaurants should simplify their order placement and delivery processes to gauge more customers.
Takeaway
This is a critical time for restaurant owners to reevaluate how they want to move forward with their business. If you’re looking to modernize your food services, get in touch with Customer Contact Solutions
for reliable and affordable online food ordering software in London, Ontario Canada
Learn how to optimize your business fully to appeal the search engine gods with the help of this blog.
Check out these web designing trends and see what impact they have on influencing the web.
Here’s what you need to know about On-page and Off-page SEO strategies.
Learn all about the latest and hottest trends in SEO noted by SEO experts in 2021. Boost your sales while driving in traffic.
Learn about the advantages of online food ordering while staying home this winter and ordering hot meals from your favourite restaurants.
Having trouble ordering food online? You’re not alone. Read about the most common difficulties faced by customers when it comes to online food delivery
Website designing is crucial to uplift your online business. Here are three website development tools that can help you.
Setting up an online store or posting your restaurant's details on Google My Business can help you boost your sales. Here’s how a web design agency can help you.
Making tasty food isn't enough for the success of your new online restaurant. Here’s how you can start a successful online food business in 2021?
From creating a user-friendly interface to writing top-quality content, website designing can be a hassle. Here’s how a local web designing agency can help you.
