4 Benefits of an In-House Online Ordering System for Restaurants
Michael Kerr • 20 May 2020
Ordering food online has been a popular service among the food industry even before the COVID-19 outbreak. Busy lifestyles and hectic schedules have led to many people ordering takeout every week. Dealing with online orders and food deliveries isn’t easy for restaurants. There are many factors that need to be considered in order to have the system working as smoothly as possible.
As of right now, there are two main food delivery options, using a 3rd party service to list your restaurant, or to have your own in-house online ordering system. 3rd party applications are quite tricky to deal with and they end up being quite expensive too.
Applications can be customized
When using other food delivery services, there’s hardly any customization available. The names of dishes and its prices are the only things that can be updated. With an in-house ordering application, you can customize the look of your menu and be as detailed as you like. It looks aesthetically pleasing and will attract customers too.
Menus are regularly updated
Now with more food businesses moving to online ordering systems due to the coronavirus, it’s essential that restaurants provide an accurate menu to customers. Prices and the list of products must be updated as they change so that customers aren’t inconvenienced. Due to delivery issues during this unprecedented time, restaurants have to adapt and change their menus regularly depending on ingredients available.
In-house ordering systems are cheaper for restaurants
Popular food delivery services are also very expensive for restaurants. They charge a fee to clients (restaurants) for the service they provide, however, 30% of the listed prices is a huge chunk for food businesses. An article published by Forbes stated that such services will eat a restaurant into bankruptcy and that cost benefit analysis does not work in the favor of restaurants.
An in-house food ordering system is built to your requirements in particular. This allows you to customize the system and update it. Unlike other online food ordering platforms, there’s a flat fee which is also very affordable, there’s no set up fee, and email marketing and text message integration can also be provided.
All in all an in-house food ordering system is more efficient and effective for the customer and the restaurant. If you’re looking for an incredible food ordering system, get in touch with us at Customer Contact Solutions. We offer professional and affordable food ordering app for restaurants
in London, ON.
Our restaurant online ordering software
covers a range of features like flexible menus, a variety of payment options, unlimited orders, full service support, etc.
Call us at (519) 614-4143 for more information.
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